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Wot, no driver install option, no Firefox, no cyber cafes?

Between a complete absence of internet cafes in New Jersey and programing oversights of childlike proportions by HP and a payroll company, it was a stressful few hours trying to print 4 pages of payroll info off the internet.

HP driver bull


HP are such a great company that the software writers for their PSC1510 all-in-one printer/scanner/chaos creator will not let you install the driver anywhere other than on the C drive. This meant that saps like us with their Windows install on the E drive are unable to use a piece of fairly good HP machinery. Thanks HP, and maybe their multi-million dollar software house should take note of the pointer on one help forum, Any software written properly for Windows will recognise the drive where the Operating System is installed, and load accordingly. Looking at the list of software currently occupying the E drive, I would say HP are in a minority of one with their lack of foresight. And to think I was about to buy HP shares on the basis that they have turned the corner and are once again a great company. Wrong.

No Firefox?


Nowadays, if someone wants to see your payroll info, you don't ask your boss, you send them along to specialist payroll companies. However great the providers of this service may claim to be, the company handling my wife's payroll info is another entity that I would not touch with an investment barge pole, even if you paid me. Their central database only works with Internet Explorer. How great can such a short-sighted standards non-compliant company be?

No cyber cafes


Faced with a PC that cannot print, I tried a Mac that can print, only to find I am locked out of a particular website because I don't have IE7. Last option, I needed to find a cyber cafe. Next revelation. Internet penetration in the home is now so extensive in New Jersey that, according to several Yahoo Yellow Pages-type searches, there are no cyber cafes within 50 miles of my house - and even that was only open weekends. I didn't think of a public library, doh, and in the end had to ask an office supplies shop if we could use their computer to access the payroll website.

He didn't quite understand the personal nature of the info we were accessing. Picture the look on Mrs Ed's face when the guy asks for the URL, and then for her password and ... He caught on and was kind enough to let her use the main PC and all was well. But really, what a fricking pollaver.

Conconclusion


We have all the kit at home, but not quite the precise kit required of 2 inefficient corporations who are arrogant enough to think that the world should revolve around their peculiar in-house practices. End result, us little people have to waste half a day trying to print basic info that years ago we could have got posted to us overnight, leaving us free to actually be productive. Progress sucks.
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